Cancellation Policies
If it's necessary to cancel, please reply to the email that I will send you about the meeting point telling me that you want to cancel.
Or fill out the following cancellation form and send it to me as soon as possible.
I only accept your cancellation by email. If I receive your cancellation email form 7 days prior to the class, I will issue a full refund to the credit card you
paid with. If I recieve your email 2 days prior, you will recieve half of the refund. If I receive your email 1 hour prior, you will recieve quarter of the refund.
Details are as follows:
●Full refund 7 days prior to have your activity, except fees
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I only accept your cancellation by e-mail.
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I must receive your cancellation request 7 full days prior to your activity local time the day your class is scheduled. For example, if your class is scheduled
for 10:00am Saturday 8th Sep., please cancel by the previous Saturday, 10:00am 1st Sep. Japanese time, in order to receive full refund.
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If you cancel less than 7 days in advance, please see the following note concerning the half-refund policy.
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The cancellation policy will determine whether or not you receive a refund minus transaction fees.
●Half refund 2 days prior to have your activity, except fees
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I only accept your cancellation by e-mail.
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I must receive your cancellation request 48 hours prior to your activity local time the day your class is scheduled. For example, if your class is scheduled for 10:00 am Saturday
8th Sep. meeting time, please cancel by 10:00 am Thursday 6th Sep. Japanese time for a half refund.
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If you cancel less than 2 days in advance, please see the following note concerning the Quarter-refund policy.
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The cancellation policy will determine whether or not you receive a refund minus transaction fees.
●Quarter refund 1 hour prior to have your activity, except fees
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I only accept your cancellation by e-mail.
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I must receive your cancellation request 1 hour prior to your activity local time the day your class is scheduled. For example, if your class is
scheduled for Monday 10:00 am meeting time, please cancel on the same day by 9:00 am for a quarter refund.
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If you cancel less than 1 hour in advance, the class is non-refundable.
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The cancellation policy will determine whether or not you receive a refund minus transaction fees.
*In case of unexpected accidents
or emergencies such as a natural disaster in the classes immediate location, I might have to cancel the class.
In this case, you will receive a
full refund that will be charged to the credit card used for booking, and I will also take care of the
transaction fees as well.